Privacy Policy

ShikshaNXT ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application, or access our services (collectively, the "Service"). Please read this Privacy Policy carefully. By using our Service, you consent to the practices described herein.

1. Information We Collect

We collect various types of information to provide and improve our Service:

1.1 Personal Information

We may collect personal information that you provide to us when you interact with the Service, such as:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Account login credentials

1.2 Usage Data

We automatically collect information about how you interact with the Service, such as:

• IP address
• Browser type and version
• Device information
• Pages visited on our site or app
• Time and date of access
• Referring URL

1.3 Google User Data

If you choose to authenticate using your Google account or link your Google account (e.g., for Google Drive integration for assignments), we may access information such as your Google email address, basic profile information (name, profile picture), and specific data from linked Google services (like file metadata from Google Drive if you authorize it for file uploads/submissions). We will always seek your explicit consent for such access and clearly state what data we are accessing and why.

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. For more information, you can refer to the cookies section in this policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To personalize your experience and communicate with you
• To process transactions and manage payments
• To respond to customer service inquiries and provide support
• To send promotional materials, offers, and updates (you can opt out at any time)
• To comply with legal obligations and enforce our policies

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, analytics, and hosting services. These service providers are obligated to protect your information and use it solely for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4. Use of Google User Data (Limited Use)

Notwithstanding anything else in this Privacy Policy, if you provide the Application with access to your Google data (e.g., by signing in with Google or linking your Google Drive), our use of that Google data will be subject to these additional restrictions:

• The Application will only use access to read, write, modify, or control Google data (such as Google Drive files you choose to use with the Platform) to provide the user-facing features of ShikshaNXT that are visible and prominent in the Application's user interface. For example, to allow you to select files from your Google Drive for assignment submissions or for teachers to share resources from their Drive.
• The Application will not transfer this Google data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets (with user consent where required).
• The Application will not use this Google data for serving advertisements.
• The Application will not allow humans to read this data unless we have your affirmative agreement for specific messages, files, or other data; it is necessary for security purposes (such as investigating abuse); to comply with applicable law; or for the Application's internal operations (e.g., support and troubleshooting) and then only when the data have been aggregated and anonymized to the extent possible.

Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data Security

We take reasonable measures to protect the personal information we collect, including administrative, technical, and physical safeguards designed to protect against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete personal data we hold about you.
• Deletion: You may request the deletion of your personal data, subject to certain conditions.
• Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in each email.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we rely on your consent to process your personal data, you can withdraw it at any time.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as soon as possible.

9. International Transfers

Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your jurisdiction. By using our Service, you consent to the transfer and processing of your personal data in these countries.

10. Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

11. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

If you have any questions or concerns regarding this Privacy Policy, you should contact our Grievance Officer.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: